{"id":17482,"date":"2026-01-09T13:58:21","date_gmt":"2026-01-09T13:58:21","guid":{"rendered":"https:\/\/demo.fairgate.pitsfc.co.in\/?page_id=17482"},"modified":"2026-01-20T11:40:18","modified_gmt":"2026-01-20T11:40:18","slug":"help-center","status":"publish","type":"page","link":"https:\/\/demo.fairgate.pitsfc.co.in\/de\/help-center\/","title":{"rendered":"Help Center"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"17482\" class=\"elementor elementor-17482\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dff0327 e-flex e-con-boxed e-con e-parent\" data-id=\"dff0327\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ee3fde8 e-con-full e-flex e-con e-child\" data-id=\"ee3fde8\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7ef6907 elementor-widget elementor-widget-heading\" data-id=\"7ef6907\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Wir sind f\u00fcr Sie da\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8343f2b elementor-widget elementor-widget-heading\" data-id=\"8343f2b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Hilfezentrum<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4613b6a e-flex e-con-boxed e-con e-parent\" data-id=\"4613b6a\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b56eb8d e-con-full e-flex e-con e-child\" data-id=\"b56eb8d\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-231cc58 e-con-full e-flex e-con e-child\" data-id=\"231cc58\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f0156c7 elementor-widget elementor-widget-heading\" data-id=\"f0156c7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Inklusive<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-676ba21 elementor-widget elementor-widget-text-editor\" data-id=\"676ba21\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fed2a8d elementor-widget elementor-widget-text-editor\" data-id=\"fed2a8d\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p>Sie stellen die Fragen, wir antworten, Sie setzen um: Daf\u00fcr entstehen f\u00fcr Sie keine zus\u00e4tzlichen Kosten.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4f36975 e-con-full e-grid frgt-products-grid e-con e-child\" data-id=\"4f36975\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-de40acb elementor-view-framed elementor-shape-square elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"de40acb\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-phone-square-alt\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tTelefonischer Support\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tMontags \u2013 Donnerstags<br>\n9:00 \u2013 12.00 Uhr und<br>\n13.30 \u2013 17.30 Uhr<br>\n<br>\nFreitags<br>\n9:00 \u2013 12.00 Uhr und<br>\n13.30 \u2013 17.00 Uhr<br>\n<br>\nTelefon (Schweiz): <a href=\"tel:0840 500 600\" style=\"color:#064AD9;text-decoration:none\">0840 500 600<\/a> (Lokaltarif)<br>\nTelefon international:  <a href=\"tel:+41 52 223 01 45\" style=\"color:#064AD9;text-decoration:none\">+41 52 223 01 45<\/a><br>\nKeine zus\u00e4tzlichen Kosten.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0752f07 elementor-view-framed elementor-shape-square elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"0752f07\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-envelope\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tSchriftlicher Support\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tJederzeit, \u00fcberall.<br>\nAntwort i.d. Regel an Werktagen<br> innerhalb von 24 Stunden.<br>\n<br>\n<a href=\"mailto:support@fairgate.ch\" style=\"color:#064AD9;text-decoration:none\">support@fairgate.ch<\/a><br>\nKeine zus\u00e4tzlichen Kosten.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d4bd54b e-flex e-con-boxed e-con e-parent\" data-id=\"d4bd54b\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8720d95 e-con-full e-flex e-con e-child\" data-id=\"8720d95\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-90677f8 e-con-full e-flex e-con e-child\" data-id=\"90677f8\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1723d40 elementor-widget elementor-widget-heading\" data-id=\"1723d40\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Das Extra<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aeea785 elementor-widget elementor-widget-text-editor\" data-id=\"aeea785\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fed2a8d elementor-widget elementor-widget-text-editor\" data-id=\"fed2a8d\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p>Wir stellen die Fragen, Sie antworten, gemeinsame Umsetzung.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7f7f718 e-con-full e-grid frgt-products-grid e-con e-child\" data-id=\"7f7f718\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-96301c8 elementor-view-framed elementor-shape-square elementor-position-top elementor-mobile-position-top elementor-widget elementor-widget-icon-box\" data-id=\"96301c8\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-book-reader\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tBeratung &amp; Schulung\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tVereinbaren Sie einen Termin, auch am\nAbend und am Wochenende: <a href=\"mailto:info@fairgate.ch\" style=\"color:#064AD9;text-decoration:none\">info@fairgate.ch<\/a>\n<br>\nKurse sowie Einrichtungs- und Optimierungspakete finden Sie in unserer <a href=\"https:\/\/academy.fairgate.ch\/\" target=\"_blank\" style=\"color:#064AD9;text-decoration:none\">Fairgate Academy<\/a>.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-12bfc9a e-flex e-con-boxed e-con e-parent\" data-id=\"12bfc9a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3d91f28 elementor-widget elementor-widget-heading\" data-id=\"3d91f28\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Wenn Sie es alleine packen m\u00f6chten<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d382ca9 elementor-widget elementor-widget-heading\" data-id=\"d382ca9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Immer verf\u00fcgbar<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bb405d9 e-grid e-con-full frgt-products-grid e-con e-child\" data-id=\"bb405d9\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8376006 elementor-view-stacked e-transform elementor-shape-circle elementor-position-top elementor-widget elementor-widget-themo-service-block\" data-id=\"8376006\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;,&quot;_transform_scale_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0.9,&quot;sizes&quot;:[]},&quot;_animation_mobile&quot;:&quot;none&quot;,&quot;_transform_scale_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"themo-service-block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"th-service-block-w\">\n            <div class=\"elementor-icon-box-wrapper th-show-icon\">\n                                    <div class=\"elementor-icon-box-icon th-icon-size-sm\">\n                        <a class=\"elementor-icon \" href=\"https:\/\/support.fairgate.ch\/de\">\n                            <i aria-hidden=\"true\" class=\"fas fa-book-open\"><\/i>                        <\/a>\n                    <\/div>\n                                <div class=\"elementor-icon-box-content\">\n                    <h6 class=\"elementor-icon-box-title\">\n                        <a href=\"https:\/\/support.fairgate.ch\/de\">Handbuch<\/a>\n                    <\/h6>\n                    <p class=\"elementor-icon-box-description\">In unserem Handbuch erkl\u00e4ren wir die verschiedenen Funktionen unserer Software.<\/p>\n                <\/div>\n            <\/div>\n\n        <\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9707bf1 elementor-view-stacked e-transform elementor-shape-circle elementor-position-top elementor-widget elementor-widget-themo-service-block\" data-id=\"9707bf1\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;,&quot;_transform_scale_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0.9,&quot;sizes&quot;:[]},&quot;_animation_mobile&quot;:&quot;none&quot;,&quot;_transform_scale_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"themo-service-block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"th-service-block-w\">\n            <div class=\"elementor-icon-box-wrapper th-show-icon\">\n                                    <div class=\"elementor-icon-box-icon th-icon-size-sm\">\n                        <a class=\"elementor-icon \" href=\"https:\/\/demo.fairgate.pitsfc.co.in\/de\/video-tutorials\/\">\n                            <i aria-hidden=\"true\" class=\"fas fa-video\"><\/i>                        <\/a>\n                    <\/div>\n                                <div class=\"elementor-icon-box-content\">\n                    <h6 class=\"elementor-icon-box-title\">\n                        <a href=\"https:\/\/demo.fairgate.pitsfc.co.in\/de\/video-tutorials\/\">Videos<\/a>\n                    <\/h6>\n                    <p class=\"elementor-icon-box-description\">In Info-Videos, Quick-Tips und Tutorials widmen wir uns im Videoformat verschiedenen Herausforderungen in der Fairgate-Nutzung.<\/p>\n                <\/div>\n            <\/div>\n\n        <\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d32ebff elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile e-flex e-con-boxed e-con e-parent\" data-id=\"d32ebff\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d8786dc elementor-widget elementor-widget-heading\" data-id=\"d8786dc\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Manchmal fragt Sie der Support nach komischen Sachen. Hier finden Sie die Antworten<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b2002d3 elementor-widget elementor-widget-heading\" data-id=\"b2002d3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Browserinfo<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db97296 elementor-widget elementor-widget-html\" data-id=\"db97296\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<iframe id=\"wimb-detection-iframe\" style=\"border: none;\" src=\"https:\/\/www.whatismybrowser.com\/feature\/iframe?capabilities=true&amp;screen=true\" width=\"600\" height=\"270\"><\/iframe>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Wir sind f\u00fcr Sie da Hilfezentrum Inklusive Sie stellen die Fragen, wir antworten, Sie setzen um: Daf\u00fcr entstehen f\u00fcr Sie keine zus\u00e4tzlichen Kosten. Telefonischer Support Montags \u2013 Donnerstags 9:00 \u2013 12.00 Uhr und 13.30 \u2013 17.30 Uhr Freitags 9:00 \u2013 &hellip; <a href=\"https:\/\/demo.fairgate.pitsfc.co.in\/de\/help-center\/\">Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-17482","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/demo.fairgate.pitsfc.co.in\/de\/wp-json\/wp\/v2\/pages\/17482","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/demo.fairgate.pitsfc.co.in\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/demo.fairgate.pitsfc.co.in\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/demo.fairgate.pitsfc.co.in\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/demo.fairgate.pitsfc.co.in\/de\/wp-json\/wp\/v2\/comments?post=17482"}],"version-history":[{"count":46,"href":"https:\/\/demo.fairgate.pitsfc.co.in\/de\/wp-json\/wp\/v2\/pages\/17482\/revisions"}],"predecessor-version":[{"id":18609,"href":"https:\/\/demo.fairgate.pitsfc.co.in\/de\/wp-json\/wp\/v2\/pages\/17482\/revisions\/18609"}],"wp:attachment":[{"href":"https:\/\/demo.fairgate.pitsfc.co.in\/de\/wp-json\/wp\/v2\/media?parent=17482"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}